At Phoenix Haven, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. For guests with their own vehicle, parking facilities are provided.Desire to unwind? Make the most of your visit at Phoenix Haven with accessible amenities such as daily housekeeping.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms at Phoenix Haven come furnished with air conditioning to cater to your needs and comfort.

• Safety Deposit Box
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Private check-in/check-out
• kitchenware
• 24-hour security
• Concierge services
• Family Rooms
• Free Wi-Fi
• Daily Housekeeping
• English
• Non-Smoking Rooms Available
• Parking Available
• Smoke alarms
• Fire extinguishers
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Access to health care professionals
• Staff trained in safety protocol
• Temperature check for guests and staff
• Free face masks
• Chinese [Mandarin]
• Contactless check-in/out
• Body thermometer available
• Car rental available
• CCTV security in common areas
• Daily disinfection
• Luggage storage & lockers
• Non-smoking property
• Safety chain and/or latch on doors available
• Tour services
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Professional cleaning services
• Cleaning products available
• Pets allowed (charges may apply)
• Airport shuttle (charges may apply)
• Parking available (charges may apply)