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General

Raphael Hotel Wälderhaus is located in the Wilhelmsburg district of Hamburg, directly at the former entrance to the International Garden Show. It is set within a unique wooden building, and offers free WiFi. The stylish rooms at this hotel feature light wooden interiors, and come with a flat-screen TV. A hairdryer is provided in the private bathroom. Organic and regional products are used to prepare the dishes served in the Wilhelms restaurant. The Wälderhaus hosts an exhibition covering themes such as the environment, as well as the effects of having a forest in Hamburg and its surrounding suburbs. The meeting rooms can be rented by guests for a fee. Wilhelmsburg S-Bahn Station is a 5-minute walk from the hotel and provides connections to the center of Hamburg in 8-minutes.

Facilities

  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Free face masks
  • Electronic room key
  • Daily disinfection
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Kid-friendly dining

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