Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Cancun. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable.The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. At Hotel Arco Maya, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace. In select rooms, the hotel offers visitors access to bottled water.Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Hotel Arco Maya. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Hotel Arco Maya provides a superb assortment of leisure amenities for guests to enjoy.During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail.

• Free Breakfast
• Free Parking
• Safety Deposit Box
• Air Conditioning
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Hair dryer
• Shower
• fan
• Private check-in/check-out
• Wheelchair accessible
• On-site parking
• indoor pool
• Poolside bar
• shuttle service
• kitchenware
• mosquito net
• 24-hour security
• Concierge services
• Designated Smoking Area
• Family Rooms
• Fireplace
• Free Wi-Fi
• Off-Site parking
• Restaurant(s)
• Daily Housekeeping
• English
• Spanish
• Non-Smoking Rooms Available
• taxi service
• Exterior Corridor
• Linens
• Mirror
• Smoke alarms
• Fire extinguishers
• Bicycle parking
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Access to health care professionals
• Hygiene certification
• Sterilizing equipment
• Staff trained in safety protocol
• Temperature check for guests and staff
• Ticket services
• Food delivery
• balcony/terrace
• Body thermometer available
• Car rental available
• CCTV security in common areas
• Complimentary drinking water
• Currency exchange service
• Daily disinfection
• Luggage storage & lockers
• Non-smoking property
• Safety chain and/or latch on doors available
• Soundproof rooms available
• Tour services
• TV & Movies/Shows
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Individually-wrapped food options
• Air conditioning in public area
• Alternative meal arrangement
• Kids safety features
• Desk/workspace available
• Professional cleaning services
• Cleaning products available
• Pets allowed (charges may apply)
• Alcoholic beverages available
• Airport shuttle (charges may apply)
• Kid-friendly dining