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General

Located in Cancún, a few steps from Playa Forum, Krystal Cancun provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, a kids' club and room service, along with free WiFi. The property has entertainment staff and a 24-hour front desk. At the resort each room comes with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Guest rooms include a closet. Guests at Krystal Cancun can enjoy a buffet breakfast. The accommodation has a playground. La Isla Shopping Mall is 2.6 miles from Krystal Cancun, while Cancun Government Palace is 6.5 miles away. Cancún International Airport is 14 miles from the property. License Number(s): 005-007-000112/2025

Facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Golf Course
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Coffee shop
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Water sports
  • Children's playground
  • Nightclub/DJ
  • Fishing
  • Karaoke
  • Diving
  • Water park
  • On-site parking
  • mini bar
  • indoor pool
  • kids club
  • outdoor pool
  • Poolside bar
  • seating area
  • telephone
  • alarm clock
  • kitchenware
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Family Rooms
  • Free Wi-Fi
  • Game Room
  • Hair/Beauty Salon
  • Kitchen
  • Massage services
  • Private Beach
  • Restaurant(s)
  • Snorkeling
  • Closet
  • Daily Housekeeping
  • English
  • Spanish
  • Convenience Store
  • Happy Hour
  • Non-Smoking Rooms Available
  • Slippers
  • gift/souvenir shop
  • yoga room
  • Shops on site
  • Books, DVDs, music for children
  • Kids' pool
  • Linens
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • Access to health care professionals
  • Hygiene certification
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Temperature check for guests and staff
  • Free face masks
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • ATM or cash withdraw on site
  • Car rental available
  • CCTV security in common areas
  • Complimentary drinking water
  • Currency exchange service
  • Daily disinfection
  • Entertainment services
  • Facilities for disabled guests available
  • Fitness center
  • Hot tub/Whirlpool
  • Indoor Tanning
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Room towels provided
  • Safety chain and/or latch on doors available
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Toiletries provided
  • Tour services
  • TV & Movies/Shows
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Alternative meal arrangement
  • Trash cans
  • Socket near the bed
  • Sleep comfort items
  • Tile/marble flooring
  • Cleaning products available
  • Room service available
  • Airport shuttle (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center
  • Kid-friendly dining

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