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General

Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 328 feet from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping center. The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views. There is a 24-hour front desk and shops at the property. Free parking on site is also available. United States Embassy is 1312 feet from Hotel Carlota, while Zona Rosa is 0.6 mi from the property. The nearest airport is Benito Juárez Airport, 5.9 mi from the property.

Facilities

  • Free Parking
  • Pets Allowed
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Elevator
  • Heating
  • Private check-in/check-out
  • outdoor pool
  • Poolside bar
  • 24-hour security
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Food delivery
  • Electronic room key
  • CCTV security in common areas
  • Daily disinfection
  • Ironing amenities
  • Laundry services
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)

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