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General

Hotel Unknown features an outdoor swimming pool, garden, a restaurant and bar in Mérida. With free WiFi, this 4-star hotel offers room service and a concierge service. The property is a 17-minute walk from Merida Bus Station, and within 0.6 miles of the city center. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Unknown provides certain units with pool views, and every room has a patio. All guest rooms include a closet. An à la carte, continental or American breakfast is available at the property. Popular points of interest near the accommodation include Merida Cathedral, Main Square and La Mejorada Park. Manuel Crescencio Rejón International Airport is 3.1 miles away.

Facilities

  • Pets Allowed
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Massage services
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Pets allowed (charges may apply)
  • Takeout dining services available
  • Kid-friendly dining

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