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General

Casa de Agua has a restaurant, outdoor swimming pool, a bar and garden in Tepoztlán. Each accommodations at the 5-star hotel has mountain views, and guests can enjoy access to a sun terrace and to a hot tub. The accommodations features a room service and luggage storage for guests. All rooms in the hotel are fitted with a flat-screen TV with satellite channels. The rooms include a private bathroom, a safety deposit box and free WiFi, while some rooms are fitted with a balcony and some have pool views. At Casa de Agua each room includes bed linen and towels. Guests at the accommodations can enjoy a à la carte or an American breakfast. The nearest airport is Benito Juarez International Airport, 50 mi from Casa de Agua.

Facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Room Service
  • Safety Deposit Box
  • Bar
  • Express Check-In/Check-Out
  • Elevator
  • Hiking
  • Fax/photocopying
  • Snack bar
  • Shared lounge/TV area
  • Adult only
  • On-site parking
  • outdoor pool
  • Poolside bar
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Heated pool
  • Horseback Riding
  • Massage services
  • Restaurant(s)
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Public Bath
  • Board games/puzzles
  • Electric vehicle charging station
  • Wine/champagne
  • Outdoor furniture
  • Yoga classes
  • Sun loungers or beach chairs
  • Bike tours
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Contactless check-in/out
  • Food delivery
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Luggage storage & lockers
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Takeout dining services available
  • Airport shuttle (charges may apply)

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