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General

Located in Chichén-Itzá, 1.2 miles from Chichen Itza, Hotel Puerta Chichen has accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 4-star hotel has air-conditioned rooms with a private bathroom. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. All rooms in the hotel are equipped with a flat-screen TV. All rooms include a safety deposit box and some have pool views. Hotel Puerta Chichen offers an à la carte or American breakfast. At the accommodation you'll find a restaurant serving Mexican, Local and International cuisine. Vegetarian, dairy-free and vegan options can also be requested. Manuel Crescencio Rejón International Airport is 76 miles from the property.

Facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Coffee shop
  • Trouser press
  • Packed lunches
  • Fax/photocopying
  • Snack bar
  • Private check-in/check-out
  • Shared lounge/TV area
  • Evening entertainment
  • Wheelchair accessible
  • outdoor pool
  • Poolside bar
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Designated Smoking Area
  • Free Wi-Fi
  • Live entertainment
  • Massage services
  • Off-Site parking
  • Picnic Area
  • Restaurant(s)
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Public Bath
  • Wine/champagne
  • Fruits
  • Outdoor furniture
  • Fence around pool
  • Sun loungers or beach chairs
  • Themed dinner nights
  • Cooking class
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • Electronic room key
  • Audible alarm
  • balcony/terrace
  • CCTV security in common areas
  • Currency exchange service
  • Daily disinfection
  • Facilities for disabled guests available
  • Ironing amenities
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Soundproof rooms available
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Allergy-free rooms available
  • Room service available
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)
  • Kid-friendly dining

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