General

Located in Tulum 15 miles from Tulum Archeological Site Aldea Balam has accommodations with free bikes free private parking an outdoor swimming pool and a garden. Featuring a terrace the 3-star hotel has air-conditioned rooms with free WiFi each with a private bathroom. Guests can enjoy American and Caribbean dishes at the restaurant or have a drink at the bar. At the hotel every room comes with a desk. Aldea Balam provides some accommodations with pool views and rooms include a balcony. At the accommodation rooms are equipped with bed linen and towels. With staff speaking English and Spanish round-the-clock advice is available at the reception. Tulum Bus station is 14 miles from Aldea Balam while Bus station Tulum Ruins is 14 miles from the property. The nearest airport is Cozumel International 61 miles from the hotel and the property offers a paid airport shuttle service.

Facilities

Airport Shuttle
Free Parking
Pets Allowed
Restaurant
Swimming Pool
Garden
Parking
Room Service
Terrace
Tour Desk
Air Conditioning
Bar
24-Hour Front Desk
Bicycle rental
Internet services
Non-smoking throughout
Breakfast in the room
Packed lunches
Fax/photocopying
Luggage storage
WiFi
Outdoor pool (all year)
Private parking
outdoor pool
shuttle service
24-hour security
Family Rooms
Non-smoking Rooms
Picnic Area
Daily Housekeeping
WiFi available in all areas
Free WiFi
Public Bath
Street parking
Wine/champagne
Fruits
Airport pick up
Airport drop off
Pet bowls
Outdoor furniture
Sun loungers or beach chairs
Airport shuttle (additional charge)
Shuttle service (additional charge)
Key access
CCTV in common areas
CCTV outside property
Fire extinguishers
Use of cleaning chemicals that are effective against Coronavirus
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
First aid kit available
Contactless check-in/check-out
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Hand sanitizer in guest accommodation and key areas
All plates, cutlery, glasses and other tableware have been sanitized
Physical distancing rules followed
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast takeaway containers
Delivered food is securely covered
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available
Parking on site
Coffee house on site