Well located in the center of Tulum, Biwa Tulum provides air-conditioned rooms with free WiFi, free private parking and room service. This 4-star hotel offers a shared lounge and a concierge service. The hotel has a fitness center, year-round outdoor pool and terrace, and guests can enjoy a meal at the restaurant. At the hotel, each room has a city view, room desk, flat-screen TV, a private bathroom, bed linen, and towels. Rooms come with a coffee machine, while selected rooms come with has a balcony with chairs a kitchen with a fridge, a mini-bar and a stovetop. Guest rooms include a safety deposit box. You can play billiards at this 4-star hotel, and bike hire and car hire are available. Tulum Archaeological Site is 2.3 mi from Biwa Tulum, while Tulum Bus station is 0.6 mi away. The nearest airport is Cozumel International, 48 mi from the accommodations, and the property offers a paid airport shuttle service. License Number(s): 011-025-001889/2026

• Business Center
• Free Parking
• Swimming Pool
• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Air Conditioning
• Elevator
• Coffee shop
• Billiards
• Fax/photocopying
• Private check-in/check-out
• Shared lounge/TV area
• On-site parking
• outdoor pool
• 24-hour security
• Accessible parking
• Concierge services
• Designated Smoking Area
• Family Rooms
• Free Wi-Fi
• Heated pool
• Massage services
• Restaurant(s)
• Sun Deck
• Daily Housekeeping
• Non-Smoking Rooms Available
• Public Bath
• Wine/champagne
• Fruits
• Outdoor furniture
• Kids' pool
• Sun loungers or beach chairs
• Smoke alarms
• Fire extinguishers
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Process in place to check health of guests
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• All plates, cutlery, glasses and other tableware have been sanitized
• Contactless check-in/out
• Food delivery
• Electronic room key
• balcony/terrace
• Car rental available
• CCTV security in common areas
• Daily disinfection
• Facilities for disabled guests available
• Fitness center
• Laundry services
• Luggage storage & lockers
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Professional cleaning services
• Takeout dining services available
• Airport shuttle (charges may apply)
• Shuttle service (charges may apply)
• Kid-friendly dining