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General

Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. The hotel is divided into different areas depending on the room type selected in the reservation. If you have any questions about your room's location, please contact us before booking. The property is located in the middle of the jungle. Guests are advised to arrive by car, especially if they need to go to convenience stores, restaurants outside the property, or travel the 1969 feet from the hotel to the cenote park. The restaurants do not provide room service; however, we do have a 24-hour reception. The area is popular for swimming, snorkeling, zip-lining, and kayaking. Cancun International Airport is 68 mi away, and Tulum International Airport is 34 mi away.

Facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • 24-Hour Front Desk
  • Canoeing
  • Hiking
  • Water park
  • outdoor pool
  • shuttle service
  • 24-hour security
  • Family Rooms
  • Free Wi-Fi
  • Private Bath
  • Restaurant(s)
  • Snorkeling
  • Daily Housekeeping
  • English
  • Spanish
  • Non-Smoking Rooms Available
  • Public Bath
  • Pool with view
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Invoices
  • Staff trained in safety protocol
  • Daily disinfection
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Physical/social distancing guidelines
  • Air conditioning in public area
  • Cleaning products available

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