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General

On an unspoiled beach between the Sian Ka’an Biosphere Reserve and Tulum National Park, Hotel Encantada offers tropical gardens, a free Wi-Fi zone and stylish rooms with sea or garden views. Decorated with local textiles and artwork, each charming room has sliding glass doors which open onto a private terrace. All rooms have a ceiling fan, mosquito nets and a private bathroom. A varied continental breakfast is provided, including home-baked bread, fresh fruit, yogurt and granola. Mexican and international dishes are available for lunch, served in the bar or on the beach. You can book a relaxing massage or hot stone treatment on the beach at Hotel Encantada. The 24-hour front desk also includes a concierge and free bike rental service. Free private parking is available on site, and Cancún is a 90 minute drive away. Airport transportation can be arranged upon request.

Facilities

  • Free Parking
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Bar
  • 24-Hour Front Desk
  • Coffee shop
  • Fishing
  • Cycling
  • Diving
  • Private check-in/check-out
  • Beachfront
  • Adult only
  • On-site parking
  • 24-hour security
  • Accessible parking
  • Concierge services
  • Free Wi-Fi
  • Hair/Beauty Salon
  • Massage services
  • Private Beach
  • Restaurant(s)
  • Snorkeling
  • Wind Surfing
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Wine/champagne
  • Outdoor furniture
  • Yoga classes
  • Sun loungers or beach chairs
  • Key access
  • Smoke alarms
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Food delivery
  • balcony/terrace
  • CCTV security in common areas
  • Daily disinfection
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Restaurant (special diets available)
  • Spa services
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Room service available
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Indoor parking (charges may apply)
  • Shuttle service (charges may apply)

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