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General

Located in Tulum, 3.7 miles from Tulum Archeological Site, Era Hotel & Spa Tulum has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. The 4-star hotel has air-conditioned rooms with a private bathroom and free WiFi. The property provides airport transportation, while a bicycle rental service is also available. At the hotel, each room includes a desk. The rooms have a safety deposit box, while some rooms also feature a balcony and others also feature pool views. All rooms have a closet. Tulum Bus station is 1.2 miles from Era Hotel & Spa Tulum, while Bus station Tulum Ruins is 3.2 miles from the property. Tulum International Airport is 22 miles away.

Facilities

  • Free Parking
  • Swimming Pool
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Express Check-In/Check-Out
  • Fax/photocopying
  • Private check-in/check-out
  • On-site parking
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Live entertainment
  • Massage services
  • Off-Site parking
  • Sun Deck
  • Daily Housekeeping
  • Non-Smoking Rooms Available
  • Open-air bath
  • Board games/puzzles
  • Outdoor furniture
  • Yoga classes
  • Sun loungers or beach chairs
  • Themed dinner nights
  • Key access
  • Fire extinguishers
  • Guests can opt-out of daily cleaning service
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Cashless payment available
  • Mobile app for room service
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Invoices
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Access to health care professionals
  • Free face masks
  • Contactless check-in/out
  • Food delivery
  • balcony/terrace
  • Car rental available
  • CCTV security in common areas
  • Daily disinfection
  • Hot tub/Whirlpool
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Spa services
  • Spa/sauna
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Takeout dining services available
  • Airport shuttle (charges may apply)
  • Bicycle rental (charges may apply)
  • Shuttle service (charges may apply)

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