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General

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

Facilities

  • Garden
  • Meeting/Banquet Facilities
  • Room Service
  • Safety Deposit Box
  • Babysitting/Child Services
  • Bar
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Coffee shop
  • Wheelchair accessible
  • 24-hour security
  • Concierge services
  • Doorman
  • Family Rooms
  • Fireplace
  • Massage services
  • Off-Site parking
  • Restaurant(s)
  • Daily Housekeeping
  • English
  • French
  • German
  • Russian
  • Spanish
  • Convenience Store
  • Non-Smoking Rooms Available
  • Parking Available
  • gift/souvenir shop
  • Shops on site
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Cashless payment available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • Access to health care professionals
  • Sterilizing equipment
  • Staff trained in safety protocol
  • Free face masks
  • Chinese [Mandarin]
  • Grocery delivery
  • Ticket services
  • Contactless check-in/out
  • Food delivery
  • ATM or cash withdraw on site
  • Body thermometer available
  • Daily disinfection
  • Facilities for disabled guests available
  • Fitness center
  • Laundry services
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Individually-wrapped food options
  • Air conditioning in public area
  • Heating in public area
  • Cleaning products available
  • Room service available
  • Internet access (charges may apply)
  • Pets allowed (charges may apply)
  • Wi-Fi available in public areas (charges may apply)
  • Bicycle rental (charges may apply)
  • Parking available (charges may apply)
  • Valet parking (charges may apply)
  • Xerox/fax in business center

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