Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business center. Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked mini-bar and custom luxury bath amenities are also provided. Guests can take in panoramic views of the city skyline while relaxing fireside with custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen. The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available. Chicago’s renowned Theater District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 mile away, while Second City Comedy Club is a 10-minute drive from the property.

• Meeting/Banquet Facilities
• Room Service
• Safety Deposit Box
• Air Conditioning
• Bar
• 24-Hour Front Desk
• Express Check-In/Check-Out
• Elevator
• Hair dryer
• Shower
• Refrigerator
• bathrobes
• Wheelchair accessible
• On-site parking
• mini bar
• telephone
• alarm clock
• kitchenware
• Concierge services
• Radio
• Restaurant(s)
• Closet
• Daily Housekeeping
• English
• Indonesian
• Spanish
• Non-Smoking Rooms Available
• Smoke alarms
• Fire extinguishers
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Cashless payment available
• Linens, towels and laundry washed in accordance with local authority guidelines
• Hand sanitizer in guest accommodation and key areas
• Invoices
• Staff trained in safety protocol
• Chinese [Mandarin]
• Scale
• Contactless check-in/out
• Food delivery
• Audible alarm
• balcony/terrace
• Car rental available
• CCTV security in common areas
• Complimentary drinking water
• Currency exchange service
• Daily disinfection
• Facilities for disabled guests available
• Fitness center
• Ironing amenities
• Luggage storage & lockers
• Non-smoking property
• Restaurant (special diets available)
• Room towels provided
• Safety chain and/or latch on doors available
• TV & Movies/Shows
• Physical/social distancing guidelines
• Protective screen or physical barriers in appropriate areas
• Air conditioning in public area
• Heating in public area
• Desk/workspace available
• Cleaning products available
• Room service available
• Internet access (charges may apply)
• Wi-Fi available (charges may apply)
• Pets allowed (charges may apply)
• Wi-Fi available in public areas (charges may apply)
• Valet parking (charges may apply)
• Xerox/fax in business center